








1. Is
the Consultant likely to suggest a variety of ways a Client should be using
the Consultant's services in order to be able to bill more hours?
No. The Consultant's primary responsibility is
to help the Client raise more money. Clients will want to evaluate the
costs of Consultant time against the extent to which the organization
actually raises more money.
If more of a Consultant's time can do this effectively, the Client will
benefit greatly. If not, it's a waste of time and money for both Client
and Consultant.
2. How can we know when to use a Consultant?
When the process you are now using isn't producing what you want it
to produce. A Consultant can help a Client see what needs to change in
order to get different, and better, results. It frequently takes an outside
observer to do this.
3. How can we appropriately supervise a Consultant's
work?
A Client can supervise a Consultant's work by regularly evaluating
how effective the consulting process is being for the organization.
4. What kinds of roles will a Consultant typically
play in working with nonprofits?
There are a variety of roles a Consultant will
play, and sometimes the Consultant will play more than one role at a
time. Here is a short list of typical roles:
Advocate and Supporter,
Inquirer, Learner and Questioner,
Instructor, Coach, Teacher and Trainer,
Scapegoat,
Promoter of Organizational Change.
5. Are there things a Consultant typically will
not do?
First, at Philanthropy Solutions, LLC., we subscribe
to the AFP's
ethical code and standards of practice.
The Consultant's job is enhancing the Client's capacity to raise money. There may be times when a Consultant's advice may
seem to lead in unfamiliar directions. New steps must be taken to achieve
new and better results. But when the Client is unsure about the new direction,
the Client should ask the Consultant to spell out the reasons for the
suggested direction or change. Sometimes the organizational
changes necessary to achieve new fundraising capacity may tend to "pinch" a
bit, or feel strange.
In the end, the change advocated by the Consultant should have greater
fund raising pay-off for the Client than is currently being experienced.
6. Can a Client mis-understand a Consultant's effort?
Yes. Sometimes a Client may come to feel that the
Consultant's advice is so readily and easily given that the Client could
just as easily produce those kinds of judgments, plans, strategies or
results themselves.
It may look easy, or simple, but it's not. The reality
is that the Consultant has a very different perspective than the Client.
The Consultant is an outside, highly professional observer and practitioner,
who has worked for many organizations under a variety of fund raising conditions. However, when a Client begins
to feel something like: "Well, I could do that myself," a
reality check is in order for both Client and Consultant, and both
will learn from the encounter.